Frontline Forum
Build the Missing Link Between Leadership and the Frontlines
Turn frontline insight into faster decisions, fewer blind spots, and visible follow-through—without adding another initiative to your plate.
The Frontline Forum is a done-for-you advisory system that keeps leaders connected to real operational reality.
This is not another employee engagement program.
This is the structure that turns everyday frontline experience into clearer decisions and stronger execution.
And you don’t need perfect culture or unlimited resources. You just need the willingness to listen, and a system that works.
What the Frontline Forum Delivers for Leadership
The Frontline Forum is a structured decision-support system that connects frontline reality to leadership action—resulting in:
Early warning signals and critical friction points leadership isn’t hearing
Pressure-tested decisions before rollout
A bridge between strategy and day-to-day work
Trust built through visible follow-through
This isn’t a focus group. It’s a structured loop between leadership and the people closest to the work.
What My Involvement Includes
When you choose the embedded Frontline Forum, you’re not buying templates or advice. You’re bringing in a neutral partner to design, run, protect, and sustain the Forum—so insight turns into action, not another stalled initiative.
Design & Governance (Before the Forum Ever Meets)
I design the Forum so it works inside your organization—not in theory. That includes:
• Charter and governance design
• Clear scope, ground rules, and decision filters
• Leadership alignment and sponsor support
• Nomination and selection process
• Cadence that balances momentum with sustainability
Facilitation & Momentum (While the Forum Is Active)
I run the system so leaders don’t have to. That includes:
• Facilitating Forum sessions
• Coordinating working groups and leading deeper discovery
• Coaching members on identifying root causes and framing solutions
• Ensuring meetings lead to next steps—not just discussion
Continuity, Learning & Long-Term Value
The goal isn’t dependency—it’s durability. That means:
• End-of-term surveys and leadership debriefs
• Adjusting structure and focus as the Forum matures
• Developing internal facilitation and collaboration capability
• Transition planning if ownership eventually moves in-house
Translation & Leadership Signal Framing
I translate frontline insight into clear, actionable input leaders can actually use. That includes:
• Turning raw input into clear themes and trade-offs
• Framing recommendations using good / better / best options
• Preparing leaders for what they’ll hear and the decisions required
• Maintaining a visible feedback loop so people know what happened and why
Well-run Forums don’t just surface issues. They improve efficiency, strengthen trust across roles, develop future leaders, and help organizations move faster with fewer misfires. My role is to make sure those outcomes actually happen.
Choose the Level of Ownership You Want
Done-For-You Option
I design the Forum, facilitate the work, and carry responsibility for the rollout and follow-through.
Frontline Forum Starter Kit – $1,250
Self-guided. Immediate access. The basic tools and templates you need to launch your own Frontline Forum in 90 days.
Strategy Session + Feedback – $1,500
Get 1:1 support from the creator. Includes a 60-minute working session plus up to two hours of follow-up.
Interested in a DIY Option?
Frontline Forum Starter Kit
For experienced internal leaders with executive sponsorship who want a proven blueprint—but plan to run it themselves.
What’s Inside
Everything you need to build your Forum in 90 days:
30/60/90 Day Pilot Plan
Customizable Charter & Governance Templates
Nomination + Selection Process
Issue Prioritization + Strategy Filters
Leadership Buy-In Deck
Meeting Agendas + Action Trackers
Framing Tools to Package Insight for Leadership
Video Walkthrough + Email Templates
Pro Tips on Handling Resistance and Building Trust
Let me save you the months (and mistakes) I went through to get this right.
Meet Your Strategy Partner
Hi, I'm Leigh - your guide to unlocking organizational intelligence and driving sustainable growth. I specialize in helping leaders like you remove hidden execution barriers and create momentum that lasts.
If you’ve read this far, you’re likely one of the rare people who care enough to build something better. It takes guts to start this kind of change. It can feel invisible or thankless sometimes. But I promise you: this work matters. And I’d be honored to help you build it.
