Latest Thinking
What I keep seeing inside organizations, and what seems to actually help.
Most of what I write here comes out of work in progress rather than finished theory. The subjects are usually culture, internal alignment, frontline insight, and the ordinary reasons good plans stop working somewhere between the leadership team and the floor.
March 10, 2026
The employer-employee contract has been eroding for years and AI is accelerating it. The advantage goes to companies that close the gap between people doing the work and people deciding what's next.
May 8, 2025
Every day, organizations lose millions in a cost center that never shows up on their balance sheets. Gallup calls it disengagement. I call it the “Silence Tax” – and it’s far more expensive than…
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May 8, 2025
Mark Perna’s recent Forbes article highlighting frontline worker burnout resonated with me, particularly the stark statistic that 83% of Gen Z frontline workers are experiencing burnout.
Read the postMay 8, 2025
When I recently shared findings from SHRM’s 2024 Global Workplace Culture report on social media, I didn’t expect the floodgates to open.
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May 8, 2025
Your people want to be heard. But there’s a fundamental difference between having a feedback channel and having a feedback culture.
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May 8, 2025
For decades, business leaders have dismissed workplace culture as a “soft” issue – something nice to have but secondary to the “real” metrics of revenue, profit, and market share.…
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May 8, 2025
Have you ever had that moment, about six months after you adopted a company-wide strategy, when reality hits? The offsite was inspiring.
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December 30, 2024
2025 will require new approaches to building and sustaining healthy workplace cultures. The organizations that will thrive are those that can honor their legacy while embracing change, preserve…
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December 30, 2024
What if instead of asking “Why won’t Gen Z adapt to our workplace?” we asked “Why are we so attached to practices that don’t serve our business?”
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December 18, 2024
When companies first get excited about creating a shadow board, they often rush straight to execution, eager to start gathering insights from their frontline employees.
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December 10, 2024
In 2019, Harvard Business Review published an article that caught my eye – a case study of how Gucci used a “shadow board” of younger employees to drive unprecedented growth.
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December 10, 2024
I know the phrase “divine feminine leadership” might make you want to close this tab right now. It sounds like something from a wellness retreat (which, for the record, I love), not a business…
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